📦 Order Status

Wondering where your order is? Here's how you can check the current status and what each status means.

🔍 How to Check Your Order Status

You can view the latest updates on your order by following these steps:

1. Log into your account on our website or app.
2. Navigate to “My Orders” from the main menu.
3. Click on the order you want to track.
4. You’ll see the current status and tracking information (if applicable).

If you checked out as a guest, you can track your order using the order confirmation email link or by entering your order number and email on our [Order Tracking page].

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🛒 What the Order Status Means

Here’s a breakdown of common order statuses:

• Pending
  We’ve received your order and it's being processed.
• Confirmed
  Your payment was successful, and your order is being prepared.
• Shipped
  Your order is on its way! A tracking number is usually provided.
• Out for Delivery
  Your order is in your area and will be delivered shortly.
• Delivered
  Your package has been delivered. Check your delivery address or mailroom.
• Cancelled
  Your order was canceled. You’ll receive an email with the reason and any refund details.
• Refunded
  A refund has been issued. Please allow 5–7 business days for it to appear in your account.

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📦 Need Help?

• Didn’t receive your order?
• Status hasn’t changed for several days?
• See something unexpected?

Contact our Support Team or via live chat for help—we’re happy to assist you!