Wondering where your order is? Here's how you can check the current status and what each status means.
🔍 How to Check Your Order Status
You can view the latest updates on your order by following these steps:
- Log into your account on our website or app.
- Navigate to “My Orders” from the main menu.
- Click on the order you want to track.
- You’ll see the current status and tracking information (if applicable).
If you checked out as a guest, you can track your order using the order confirmation email link or by entering your order number and email on our [Order Tracking page].
🛒 What the Order Status Means
Here’s a breakdown of common order statuses:
- Pending
We’ve received your order and it's being processed. - Confirmed
Your payment was successful, and your order is being prepared. - Shipped
Your order is on its way! A tracking number is usually provided. - Out for Delivery
Your order is in your area and will be delivered shortly. - Delivered
Your package has been delivered. Check your delivery address or mailroom. - Cancelled
Your order was canceled. You’ll receive an email with the reason and any refund details. - Refunded
A refund has been issued. Please allow 5–7 business days for it to appear in your account.
📦 Need Help?
- Didn’t receive your order?
- Status hasn’t changed for several days?
- See something unexpected?
Contact our Support Team or via live chat for help—we’re happy to assist you!
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