Troubleshooting: No Internet or Weak Wi-Fi Connection

Problem Description

Are you unable to connect to the "Champion_Internal" Wi-Fi, or is your internet connection dropping frequently? Please follow these steps to restore your connectivity.

Step 1: Check the Physical Connection

• Wi-Fi Toggle: Ensure the Wi-Fi icon in your system tray (Windows) or Menu Bar (Mac) is turned ON.

• Ethernet Cable: If you are at a Champion Inc. office desk, ensure your Ethernet cable is clicked firmly into your laptop or docking station.

Step 2: The "Toggle" Method (Quickest Fix)

1. Turn Airplane Mode ON for 10 seconds.

2. Turn Airplane Mode OFF.

3. Wait for the device to re-scan for the Champion_Internal network.

Step 3: Forget the Network

If your password was recently changed, you may need to "Forget" the network:

• Go to Network Settings > Wi-Fi > Manage Known Networks.

• Select "Champion_Internal" and click Forget.

• Reconnect and enter your latest Champion Inc. credentials.